I've developed a service that provide real-time call managment and scheduling system for Collection Department team. One of the main requirements was to provide complex call record searches with ease in order to track client's history. The system also has some robust reporting features that help management team to figure out what’s really happening in the pipeline.
- Handles over 3,000 calls a day
- Real-Time Call Monitoring
- Payment Schudeling Integration
- Rep Productivity Pipeline
- Codeingiter 2.0
- MySQL 5.6.19